GTV99's Terms and Conditions —
Must Read Before You Play

Gtv99 is a licensed online gaming platform offering a range of gaming services to users in Bangladesh. These Terms & Conditions apply to all platform services — including the website, mobile app, Live Casino, fish games, bingo, Sports Betting, and all other offerings.

By accessing or using this platform, you confirm that you are at least 18 years of age and that you voluntarily agree to comply with these terms. Use of this gaming platform by minors is strictly prohibited.

Gtv99 reserves the right to update these Terms & Conditions at any time. Changes will be announced on the platform, and continued use after an update constitutes acceptance of the revised terms.

To register an account on gtv99, you must meet certain eligibility requirements. Providing accurate and truthful information at the time of registration is mandatory. Accounts may be terminated if false or misleading information is provided.

• Each person may register only one account. Creating multiple accounts is strictly prohibited.
• Keeping your account password confidential is your responsibility. If unauthorized access to your account occurs, you must notify gtv99 immediately.
• Transferring or renting your account to a third party is prohibited.
• If your personal details change, please update your account accordingly.
• Accounts may be restricted if a user refuses to submit the documents required for KYC (Know Your Customer) verification.

Gtv99 supports deposits and withdrawals through Bangladesh's popular mobile banking services — Mobile Banking, Nagad, Rocket, and other approved channels. All financial transactions are processed using secure encryption technology.

• A minimum deposit amount applies and may vary depending on the active promotion.
• Withdrawal processing typically takes 1–3 business days; delays may occur if KYC verification is not complete.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Transferring deposited funds to a third-party account is strictly prohibited.
• If a suspicious transaction is detected, gtv99 reserves the right to temporarily suspend it pending investigation.
• Cases involving money laundering or fraudulent transactions will be reported to the relevant legal authorities.

Gtv99 regularly offers welcome bonuses, reload bonuses, cashback, and special promotional offers. Each bonus comes with its own terms, which must be read carefully before claiming.

• Wagering Requirement: A wagering requirement must be met before a bonus can be withdrawn (e.g., 10–30x the bonus amount). See the specific bonus page for full details.
• Claiming bonuses on multiple accounts from a single IP address or device will be considered bonus abuse.
• Winnings earned using a bonus are subject to wagering requirements before withdrawal.
• Bonuses expire automatically once their validity period ends.
• Gtv99 reserves the right to modify or cancel any promotion at any time.

All games on gtv99 operate using internationally certified RNG (Random Number Generator) technology. Independent third-party auditors regularly test our gaming systems to ensure fairness.

Each game has its own rules that should be read before play begins. If a game is interrupted due to a technical issue, gtv99 reserves the right to refund the bet for that round.

• In Live Casino games, the dealer's decision is final.
• In the event of abnormal winnings caused by a software error, gtv99 reserves the right to void the payment.
• If a match is cancelled in Sports Betting, the stake will be refunded.
• Gtv99 offers a demo mode alongside real-money gaming, giving users a free way to try out games.

The following activities are strictly prohibited on gtv99 to maintain a fair and safe environment. Any violation may result in account termination and legal action.

• Using bots or automated software to play games.
• Colluding with other users to engage in misconduct.
• Attempting to introduce hacking tools, viruses, or malicious code into the platform.
• Intentionally exploiting platform vulnerabilities or bugs for personal gain.
• Engaging in money laundering or any other unlawful financial activity.
• Collecting or misusing another user's personal information.
• Impersonating a gtv99 employee or representative.

Gtv99 treats the privacy of your personal information as a top priority. Any data we collect is used solely for service delivery, identity verification, and regulatory compliance. Your information is never sold to third parties.

For more details, visit our Privacy Policy Read this page. Our servers and data transmissions use the latest SSL encryption to keep your information secure.

• Documents collected for account verification are stored on secure servers.
• Cookie policy preferences can be managed through your browser settings.
• Contact our support team to request deletion of your data.

Gtv99 strives to maintain uninterrupted service; however, temporary disruptions may occur due to technical issues, maintenance, or other factors. gtv99's liability in such circumstances is limited.

• Gtv99 is not responsible for game losses caused by internet disconnection.
• Gtv99 is not directly liable for issues caused by third-party payment gateways.
• The company is not liable for any losses resulting from the user's own negligence.
• Gtv99 is not liable in cases of force majeure events such as natural disasters, war, or government-imposed restrictions.

Gtv99 reserves the right to temporarily or permanently close an account without prior notice in the following circumstances:

• Breaching any provision of these Terms & Conditions.
• If an account is found to have been opened using false information.
• If evidence of fraudulent or dishonest conduct is found.
• When required by a legal authority or as part of an official investigation.
• If the account has been inactive for an extended period (more than 12 months).

Users may request account closure at any time through our support team. Any valid balance remaining at the time of closure will be refunded after verification.

Gtv99 reserves the right to amend these Terms & Conditions at any time. Users will be notified of significant changes via a platform notice or to their registered email address.

Continued use of the platform after any changes constitutes acceptance of the updated terms. If you do not accept the changes, closing your account is the recommended course of action.

For any questions, complaints, or disputes regarding these Terms & Conditions, please contact our customer support team in the first instance. Our team is available 24 hours a day, 7 days a week.

Most issues are resolved quickly through our support team. If a dispute remains unresolved, it may be escalated to the relevant licensing authority.

• Live Chat: 24/7 Direct Support
• Email: [email protected]
• Every complaint is reviewed within 48 hours.

Any dispute arising from the interpretation or enforcement of this agreement will be resolved in accordance with the laws of gtv99's licensing jurisdiction.