Gaming is best when it is a source of joy. gtv99 believes that every player's mental and financial well-being is of the utmost importance. That is why we have built tools and guidelines to keep you in control at all times.
Responsible Gaming is a mindset that treats gaming purely as entertainment, not as a source of income. At gtv99, we encourage every player to stay aware of their limits and ensure that gaming never interferes with other responsibilities in life.
When enjoyed responsibly, online gaming can help reduce stress, provide entertainment, and keep you connected with a community. However, if you find yourself spending beyond your budget, repeatedly chasing losses, or feeling anxious about gaming, these may be warning signs of a problem.
The core principle of responsible gaming at gtv99 is simple — play for fun, stop when you choose. Our platform is designed so you can always manage your spending and time. From setting deposit limits to activating self-exclusion, every tool you need is right at your fingertips.
Online gaming has become a popular form of entertainment for millions of people across Bangladesh. gtv99 is committed to keeping that experience safe and balanced. Our Responsible Gaming policy has been developed in line with international standards.
Gtv99 provides these tools free of charge to help you stay in control at all times.
Decide in advance how much you will deposit each day, week, or month. Once a limit is set it takes effect immediately, and increasing it requires a short waiting period.
Set a limit on how long you play in a single session. Once your time is up, the platform will automatically notify you, and you can end the session if needed.
If you feel like you need a short break, you can temporarily suspend your account for anywhere from 24 hours to 30 days. During this period, access to all games will be blocked.
If you feel you need a long-term break from gaming, join our self-exclusion program. Options range from 6 months to permanent exclusion.
View a full history of all your bets, wins, losses, and transactions. Analyze your own patterns and make informed decisions.
Our Responsible Gaming support team is available around the clock for any concern or issue you may have. Reach us directly via live chat — no judgment, just support.
Accessing safety tools on gtv99 is quick and easy. Just follow the steps below:
Start by logging into your gtv99 account. All safety tools are available in your account settings.
Click the profile icon in the top right corner and select the "Responsible Gaming" option.
Deposit limit, session time, cooling-off, or self-exclusion — choose whichever tool you need and configure it to suit your preferences.
Any limit or break you set takes effect immediately. Increasing limits or cancelling an exclusion involves a waiting period — this is intentional and designed to protect you.
If you experience any difficulty using the tools or need further assistance, please contact our support team directly.
Analysis of gaming patterns across different player types has identified several factors that can increase risk:
If you notice these signs, speak with the gtv99 support team.
Returning to the game repeatedly and placing larger bets in the hope of recovering lost money.
You are consistently spending beyond your set budget and keep raising your limit each time.
Having arguments with family or friends over gaming, or keeping your gaming habits hidden from others.
Failing to meet work, study, or daily responsibilities because of gaming.
Staying up late to play, getting insufficient sleep, or neglecting your physical health due to gaming.
Feeling restless, irritable, or anxious when you are not able to play.
Ask yourself the questions below. If most of your answers are "Yes", please seek support:
Do you often spend more than your set budget and regret it afterward?
When you lose, do you feel like one more round will win it back?
Have you sacrificed time for work or family in order to play?
Has a family member or someone close to you expressed concern about your gaming?
Have you decided to stop playing but found yourself unable to do so?
Have you ever played using borrowed money or funds you had saved?
Gtv99 strictly does not provide services to anyone under the age of 18. Age is verified at registration and confirmed through identity documents during the KYC process.
Our advice to parents: if you share a family device, always log out of your account and keep your password out of reach of children.
Frequently Asked Questions About Responsible Gaming