Data Protection

GTV99's Privacy Policy
Your Information Is Safe With Us

When you use gtv99, protecting your personal data is our top priority. This Privacy Policy clearly sets out what information we collect, why we collect it, and how it is kept secure.

Last Updated: January 2026
🔒 Our Commitment: gtv99 treats your personal data as an asset — not a product. We never sell your information or share it with third parties for advertising purposes.
1 Introduction

Gtv99 is a licensed online gaming platform providing a safe and enjoyable gaming experience for users in Bangladesh. We believe every player has a right to privacy, and protecting that right is our responsibility.

This Privacy Policy applies to all users of the gtv99 website and mobile application. By using the platform, you are agreeing to the terms set out in this policy.

If you still have questions after reading this policy, contact our support team directly. We are always ready to help.

2 What Information We Collect

Gtv99 collects various types of information to deliver its services and maintain security. A detailed breakdown is provided below:

Types of Data Example Requirements
Identity Information Name, date of birth, national ID number Required for KYC verification
Contact Information Email, mobile number For Account & Support
Financial Information Mobile Banking/Nagad number, transaction history For deposits and withdrawals
Technical Information IP address, device information, browser For security and fraud prevention
Gaming Information Game history, bet amounts, wins and losses For Account Management & Responsible Gaming
Identity Documents NID card photo, selfie For KYC and age verification
📌 Please Note: All data collected is used solely to operate the platform's legitimate functions. No unnecessary data is collected.
3 How We Collect Data

Gtv99 collects your information in several ways. Each method is transparent and based on your consent:

  • Direct Input: Information you provide during registration, login, deposit, or withdrawal.
  • Automatic Collection: Technical information collected via cookies and tracking technologies while browsing the site.
  • From third parties: Information received from payment processors or identity verification services.
  • KYC Process: By uploading documents to verify your identity.
  • Customer Service: Information provided when contacting us via live chat or email.
✅ Your Controls: You can update certain information at any time from your account settings. If mandatory details (such as KYC) are not provided, access to some services may be restricted.
4 Purpose of Data Use

Collected data is used only for specified purposes. gtv99 never uses your information for unrelated reasons:

  • Creating, verifying, and managing your account.
  • Processing financial transactions — handling deposits and withdrawals securely.
  • Ensuring platform security through KYC and age verification.
  • Detecting and preventing fraud, money laundering, and other dishonest activities.
  • Providing customer support — helping you resolve issues quickly.
  • Monitoring unusual gaming patterns to ensure responsible gaming.
  • Meeting legal and regulatory compliance obligations.
  • Analyzing data to improve the platform and develop new features.
  • Delivering personalized offers where applicable for bonus and promotion management.
5 Data Sharing Policy

Gtv99 does not sell your personal data. However, in limited circumstances, information may be shared with partners:

  • Payment processors: Mobile Banking, Nagad, or other approved payment gateways — used solely to process transactions.
  • KYC Partner: Identity verification agencies — for verification purposes only.
  • Game Provider: Gaming software providers — limited data shared to ensure fair gaming.
  • Legal Authorities: Providing information as required by law under court or government order.
  • Audit Body: Information required for licensing authority investigations.
💡 Important: All third parties listed above operate under strict data protection agreements. They are bound to use any information received solely for the specified purpose.
6 Cookie Policy

Gtv99 uses cookies on the website to enhance your browsing experience and maintain platform security. Cookies are small text files stored in your browser.

  • Essential Cookies: Required for login sessions and security — these cannot be disabled.
  • Performance Cookies: Used to monitor site speed and performance.
  • Functionality Cookies: To remember your language preference and personalized settings.
  • Analytics Cookies: Collecting anonymized data to understand user behavior.

You can disable non-essential cookies from your browser settings. Note that turning off certain cookies may affect the availability of some platform features.

7 Data Retention & Deletion

Gtv99 does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements:

  • Active account data: retained for as long as the account remains active.
  • Financial transaction records: retained for 5–7 years as required by law.
  • KYC documents: retained after verification in accordance with regulatory requirements.
  • Closed account data: retained for up to 2 years after closure.
  • Customer support conversations: retained for up to 1 year after resolution.
🗑️ Data Deletion Request: After the specified period following account closure, we automatically delete your data. However, certain information may be retained where required by law.
8 Your Rights

As a gtv99 user, you have important rights over your personal data. We fully respect all of these rights:

Your Data Rights

Gtv99 gives you full control over your own data

Right to Access Your Data

You can request to know what information we hold about you. We typically respond within 30 days.

Right to Rectification

You may request corrections to inaccurate or outdated information. This can be done via account settings or by contacting support.

Right to Erasure

You may request deletion of your data under certain conditions. Full deletion may not be possible where legal obligations require us to retain it.

Right to Object to Processing

You may object to the processing of your data for specific reasons. Objections to marketing use are always accepted.

Data Portability

You can request a copy of your information in a readable, portable format.

Right to Restrict Processing

You may request a temporary restriction on processing while a dispute over data accuracy is being resolved.

📩 To Exercise Your Rights: To exercise any of the rights above, contact our support team. We typically respond within 30 business days. Urgent matters are handled more promptly.
9 Children's Privacy

Gtv99 is an adult gaming platform. We strictly prohibit account registration by anyone under 18. Age is verified during registration and confirmed through identity documents as part of the KYC process.

If we learn that data has been collected from a minor, the account will be closed immediately and all associated data will be deleted.

👨‍👩‍👧 For Parents: If you suspect your child is using gtv99, please contact our support team. We will act promptly.
10 Policy Changes

This Privacy Policy may be updated from time to time due to business changes, legal updates, or technical improvements. For significant changes:

  • A notice will be displayed on the platform.
  • You will be notified at your registered email address.
  • The "Last Updated" date at the top of the page will be revised.

Continued use of the platform after any changes constitutes acceptance of the updated Privacy Policy. We recommend checking this page regularly to stay informed.

11 Contact

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us. We are always ready to assist.

  • Live Chat: 24/7 Live Support — Click the live chat icon on the platform.
  • Email: [email protected] — Responses are provided within 48 hours.
  • Privacy Complaints: Write "Privacy Request" in the subject line.
✅ Our Commitment: Every privacy-related request you submit is treated with the utmost care. We place transparency and trustworthiness above all else.

Why Your Data Is Safe With GTV99

Our security measures that safeguard your privacy

SSL Encryption

All data transfers on gtv99 are secured with 256-bit SSL encryption. Your information cannot be intercepted or stolen in transit.

KYC Verification System

Through a rigorous KYC process, only verified adult users can open an account on gtv99. This keeps the platform safe for everyone.

Secure Data Storage

Your personal data is stored in encrypted databases. Only authorized staff can access it, and only when there is a specific need.

Fraud Detection

Suspicious activity is automatically detected using advanced algorithms. Your account is monitored at all times.

Two-Factor Authentication

Add an extra layer of security to your account by enabling two-factor authentication. Keep unauthorized access out — simply and effectively.

Legal Compliance

Gtv99 complies with international data protection laws and regulatory standards. Our Privacy Policy is reviewed regularly by legal experts.

Join a trusted platform today

Enjoy Live Casino, fish games, bingo, Sports Betting, and much more on gtv99 — with your privacy fully protected. Register now and claim your welcome bonus, completely secure.

🔐
Safe. Trusted. Transparent.

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